Michelle Norris has served as Executive Vice President of External Affairs and Strategic Partnerships since 2016. In her current role, Norris supports the National Church Residences' overall strategic plan especially as it aligns with the organization's business and community partners. Her primary responsibilities include public policy, public relations and special strategic initiatives such as closing the digital divide for older adults.

Norris joined National Church Residences in 1993 as Director of Corporate Financial Services. She later became Chief Operating Officer of Housing Management, overseeing the management operations of the organization's affordable housing portfolio. She was later promoted to Chief Development Officer, overseeing the team that specializes in development of all new National Church Residences products, including HUD 202 and Low-Income Housing Tax Credit new construction, acquisitions and substantial rehabs. he also served as President of National Church Residences Investment Corp. from 2014 to 2018.

Norris currently serves on the boards of Stewards of Affordable Housing for the Future (SAHF) and the Corporation for Supportive Housing (CSH). Michelle has served on the boards of the National Affordable Housing Trust (NAHT) and LeadingAge Ohio. She has also previously served as President of the Ohio Housing Council and Chair of the National Affordable Housing Management Association (NAHMA).

Norris holds a Bachelor's Degree from Miami University in Oxford, Ohio.

In addition to her work in affordable housing, Ms. Norris enjoys long distance running, backpacking, and other outdoor activities. She is also an active member of the Vineyard Columbus Church.